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DrChocs Windsor Chocolate Factory is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect about you, how we use it, and your choices regarding your information.

Information We Collect

We collect personal information from you in several ways, including:

  • Information you provide directly: This may include your name, email address, phone number, mailing address, payment information, and any other information you choose to provide when you contact us, book a workshop, purchase products, or use our website or social media pages.
  • Information we collect automatically: This may include your IP address, browser type, operating system, browsing activity, and other information collected through cookies, web beacons, and other tracking technologies.
  • Information from third parties: We may obtain information about you from third-party sources, such as social media platforms and marketing platforms, with your consent or pursuant to their privacy policies.

How We Use Your Information:

We use your personal information for the following purposes:

  • To provide you with our products and services, such as booking workshops, processing orders, and providing customer service.
  • To personalize your experience on our website and social media pages.
  • To send you marketing communications, such as newsletters, promotions, and event announcements, with your consent.
  • To analyse and improve our website, products, and services.
  • To comply with legal and regulatory requirements.

Your Choices

You have the following choices regarding your personal information:

  • You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in any marketing email or by contacting us at bookings@drchocs.com
  • You can manage your cookies and other tracking technologies through your browser settings.
  • You can access, update, or delete your personal information by contacting us at bookings@drchocs.com

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no website or electronic transmission is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Links

Our website and social media pages may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at bookings@drchocs.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at bookings@drchocs.com.

This Privacy Policy is intended to be compliant with the General Data Protection Regulation (GDPR) and other applicable data privacy laws.